OPENING HOURS

MON-FRI: 10AM TO 6:30PM

SAT & SUN: 10AM TO 5PM

If you're coming to our bricks and mortar store, we're much bigger we are on the inside than we appear!

 Just 260M from Ormond Station on the Frankston line

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Payment & Shipping ― Melmusic - Melbourne Music Centre

Payment & Shipping

Click HERE for International Order Info

For Local Customers

We can accept Credit Card payments for all orders wihin Australia only. Your Credit Card and address details can be Emailed , Faxed or Phoned through to us. Please be aware that we do not have a secure email service, so although the risk of email being compromised is small, responsibility lies with you. We suggest splitting your card details over two separate emails for added security

Other payment Options

  • We accept Money Orders, Bank Cheques and Direct Deposit into our bank account,        (the account details will not show up until you have something in your shopping cart.)                 You will receive a secure email to the one you provide upon Checkout with our deposit details. Personal Cheques (Allow 5 working days) and PayPal.
  • PayPal payments go here for more info.
  • If paying by Amex or Diners Club, please add 4% to total purchase price.

PLEASE NOTE! Orders are generally shipped within 24 hours of receiving payment (excepting weekends and public holidays). Delivery times vary with Australia Post and Australian courier companies depending on location, but we generally get deliveries to Eastern seaboard Metro areas within 3 business days of despatch. More remote areas may take up to 7+ business days to arrive.

Orders are generally shipped within 24 hours of receiving payment (excepting weekends and public holidays). Delivery times vary with Australia Post and Australian courier companies, but we generally get delivery Eastern Seaboard Metro within 3 business days of despatch. More remote areas may take up to 7+ working days.

Orders are generally shipped within 24 hours of receiving payment (excepting weekends and public holidays). Delivery times vary with Australia Post and Australian courier companies, but we generally get delivery Eastern Seaboard Metro within 3 business days of despatch. More remote areas may take up to 7+ working days.

To place an order with us all you have to do is send us an Email ! You will find that your email is answered promptly and fully to your satisfaction. Please include in this email all the important info that you think will help us serve you best.

Some important info you should include in any Orders or Enquiries

  • Full name
  • Address (include State & Post Code)
  • Stock number
  • Description of item(s)
  • Contact email address

After we receive your order enquiry, we will advise you of freight and insurance costs. This cost is added to the cost of the goods and represents your total cost. You can then decide if you wish to continue with your purchase.

Thank you in advance for your time and business.

 

Contact Information

To Order by Email: We accept orders via email, but for your own safety we suggest you either split your card details over two separate emails, or supply your financial and banking details via fax or telephone. Please use the form on our Contact Us page.

To Order by Phone : Orders can be phoned during normal business hours, Australian Eastern Time (GMT +10), Mon - Fri 9.30 am. to 5.30pm, and Sat. 10.00 am. to 5.00pm.

Inside Australia phone: (03) 9578 2426
International phone: +61 3 9578 2426.
(remember you MUST dial your own country’s International Access Code first)

To Order by Mail:
Mail orders can be directed to Melbourne Music Centre P.O. Box 190 Ormond Vic 3204 Australia.

 

Freight Information

Please mail, telephone or email us for a quote including shipping.
Export orders are shipped FEDEX INTNL PRIORITY / REGISTERED INSURED AIRMAIL.
Please be aware that large items attract considerable shipping costs.
We use TNT or Australia Post within Australia.
**We recommend that all items should be insured by you as a precaution to loss or damage. This can be organized by Melmusic at extremely reasonable rates. Tracking numbers for freight will be supplied upon request - where applicable.

Melmusic takes NO RESPONSIBILITY for items lost or damaged by freight companies. We will assist with any insurance claims wherever possible.

**Please Note - All Melmusic freight quotes are inclusive of insurance, packaging and handling fees.

Concerned you haven't received your delivery from Australia Post yet?
All shipments must be signed for upon delivery - if customer is not present to receive & sign for goods, the goods will be returned to the local Post Office awaiting pickup.

 

PayPal Information

Learn more about PayPal Worldwide

For Buyers:

  • We accept PayPal payments at checkout on this website.
  • You can pay with Visa or Mastercard using PayPal even if you don't have a PayPal account.
  • Send money to anyone with an email address in 55 countries and regions.
  • PayPal is free for buyers.
  • Shop without sharing financial information.
  • 100% protection against unauthorised payments sent from your account.

For sellers:

  • Free eBay tools make selling easier.
  • PayPal works hard to help protect sellers.
  • Easy to sign up, with no monthly fees.
  • Accept payments from bank accounts, credit and debit cards on your website.
  • Free merchant tools help grow your business.
  • Low fees make PayPal the affordable choice.
  • Learn why PayPal is good for business.

 

International Payment Details

 

To place a order with us all you have to do is send us an Email ! You will find that your email is answered promptly and fully to your satisfaction. Please include in this email all the important info that you think will help us serve you best.

Some important info you should include in any Orders or Enquiries

  • Full name
  • Address (include Country)
  • Stock number
  • Description of item(s)
  • Contact email address

Below is some info on how we handle our sales, freighting requirements and conduct our business....... please take a look.

Thank you in advance for your time and business.

You are placing your order with an AUSTRALIAN Business.
To determine the item cost in your currency, you may simply Email us directly for a quote.
After we receive your order enquiry, we will advise you of freight and insurance costs. This cost is added to the cost of the goods and represents your total cost. You can then decide if you wish to continue with your purchase.

Due to the high incidence of International card fraud we are unable to accept credit / debit cards for payment. We accept only PayPal or Direct Deposit into our bank account via Telegraphic Transfer/Wire/Bank Draft.

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