Click and Collect

You are welcome to visit our Retail store to collect your order in person. Unfortunately during statewide Lockdown this can be our only method of in person sales.

Simply select "pick up" as your delivery method at the first check out window, and continue to fill out your contact details before proceeding to the payment page.

When using express checkout methods please be sure to select your shipping method as "pick up" before choosing your desired express payment method!

Please read the instructions and terms of use below to ensure the smooth processing of your order. 



Store Collection Process

  • Store collection (Click and Collect) is absolutely free.
  • If your shopping cart items are all available in store this process can usually be processed and collected on the same day.
  • When your order has been processed and your items have been picked by our team, you will get a notification by whichever method you selected in the checkout window. (Email or text message).
  • If you have not received a confirmation email in a timely manner following your purchase, please do not hesitate to call us.
  • Feel free to give us a call on 03 9578 2426 if you have any trouble. 



Terms of Use

In choosing the pick up option you are agreeing to pick up your order from our retail store. No pick up orders will be automatically dispatched to customer’s address.

To change your shipping method to a delivery after your order has already been processed, you will need to call us so we can manually add a charge for shipping.

Your order must be paid in full before it can be released.

When your order is ready for collection, a confirmation email stating that “Your order is now ready for Pick up” will be sent to your email address or phone number and a copy of the Invoice will have also be sent as your proof of purchase.

Please bring your Invoice and valid ID with you to the store when collecting your order. Without a copy of your invoice your order cannot be released.

Melbourne Music Centre is open 7 Days a week.

Business Hours
Mon to Fri 10.00am to 6.30pm
Sat & Sun 10.00am to 5pm.
Please check our home page for Public Holiday Hours.