What people are saying
TROPHY SLIDE WHISTLE
"Fantastic instrument and great service. Thank you."
KEALOHA CONCERT UKULELE
"Super fast and Great Seller AAAAA + + + + +"
"Very good seller, above and beyond."
HEAROS ROCK 'N ROLL EARPLUGS
"Beautiful item, received with thanks"
CNB DJ CD ROAD CASE
"Fast postage the item arrived in excellent condition, very happy thank you AA++ "
TOCA DJEMBE 7"
"Fantastic item - well package and delivered at the speed of light! Cheers! "
" AAA+++Seller/Transaction Great Item As Described Sent Fast With Care Thank you!! "
Lorantz speakers, world class
"Contacted you last week to purchase two 10" Lorantz speakers. The delivery was very efficient and the product is world class. These speakers are absolute gems. Good work for getting these speakers out in the public. Thanks again for an outstanding product and service."
"Just wanted to leave some feedback and say thanks. I was in your store late today, and purchased two 50 capacity record holding cases. The young guy that served me was ever so helpful, knowledgeable, friendly and polite. Very refreshing to see a young person with these attributes. Please pass on my thanks and appreciation."
Very professional and friendly
"Thank-you for your excellent customer service. One of your employees, Choo, was very helpful with an adjustment to my order and was very professional and friendly. It was wonderful dealing with your fantastic staff. Please pass on my thanks for both your customer service and great musical instruments."
"I just wanted to pop in a note to say how grateful I am for sending the mike stand so quickly! And that its great quality, I am very happy with it."
Fast, friendly and helpful
"Thanks for your help. I have purchased a few things via internet from Melmusic and I have recieved the same fast friendly and helpful service every time. I now ignore the sydney music stores and go to you web site. So thanks again."
'Honest to goodness' customer service
"Brad, your email just made me laugh out loud with the awesomeosity(tm). I agree with a great deal of what you have stated, and I truly do hope to transact with your company again should I need any more musical equipment. It has taken a long time for me to find someone I feel comfortable buying stuff from, and you have certainly made me feel like a person as opposed to a number. I hope to be able to drop into the shop itself during my next trip to victoria (I've got family in castlemaine and friends in east melbourne) and see what I can take away in person! I fully understand your issue with the corporations, I currently work for one of them (shame on me, but it pays the bills!), but I hope that more people like yourself are successful so that folk like me can come along and get "honest to goodness" customer service (CS). the best CS i've ever received has been from independant companies who actually care about their product. And, if your CS staff are just as laid back and hilarious as yourself, I look forward to my first face to face interraction!"